Customer Testimonials

Dean Andrews
7 days ago
I enjoyed working with Abdullah during the process of purchasing a used F 150. He answered all my questions and worked hard to earn my business. From the first test drive to delivery, his service was excellent.
Jerry Flegel
2 weeks ago
Front service staff, Lisa and Gia were great to deal with, loaner accepted, and got updates on progressive as had to test a few modules, all went well, as been a great customer for this 3rd vehicle, dating back to 2021, when Bruce sold me an Aurora, and the 2010 Mkz and now 2021 Lincoln Corsair, . Thanks Cam and PJ, and staff great job. JERRY
Veronica Hay
3 weeks ago
We had an excellent experience purchasing our brand-new Lincoln Nautilus. From the moment we arrived, the staff were friendly, professional, and welcoming, without ever pressuring us. They took the time to answer all our questions, explain the vehicle's features, and make sure we were comfortable with every part of the purchase. The entire process was smooth and well organized, and we really appreciated the attention to detail. The team went above and beyond to make the experience enjoyable, and we felt valued as customers throughout the entire sale. We are extremely happy with our new Nautilus and with the service we received from the dealership.
Savanna Fisher
3 weeks ago
Jon and Leif were friendly and helpful throughout my vehicle purchase. They helped me find a vehicle that suited my needs and worked through the financing while I was dealing with an insurance claim. I really appreciated their help making a stressful situation easier!
Nivas Juggernath
3 weeks ago
I was very impressed at the follow up call, communication, and the courtesy that Jisong and Mirnal had for my best interests. To be honest although i had my Lincoln Nautilus for the last few years, they were able to find my desired vehicle that has my excitement peaked. The transition from one vehicle to the next was ever so smooth compared to other dealerships that I have patronized. I got a chance to meet with Scott as well, and was extremely welcoming. The education session of the vehicle was helpful for the review of information.
Frazer Farmer
4 weeks ago
Family members go there to look at a car. They get ready to make a deal on the car then get told by the salesman they sold it to the second person that got there. What has happened to first come first serve. What a joke this dealership is say there about there customers but do this shit. Would highly not recommend going there to buy a vehicle. This is a 0 star comment but to post you have to put a star.
Del Coburn
1 month ago
From the moment i arrived at Capital Ford i was greeted by Mahli and he was amazing. He explain to me everything about feature of the vehicle i was interested in. He listen so well i was blown away that he addressed all my needs. Then I met Brittany in Finance, she was equally amazing with such great explaination and was able to get me great deal on vehicle i was interested in. Honestly I could not get any better service from anyone else than what these two wonderful people was able to do for me. Love you guys Thank you for being amazing Am a customer for life.
Irie Ren
1 month ago
I couldn't be happier with the service I received from Jason at the Lincoln dealership. He is knowledgeable, efficient, and highly accommodating. He patiently answered all my questions and made sure I was comfortable with every single detail. Thanks to him, the entire process was straightforward and stress-free. I highly recommend asking for Jason if you want a seamless buying experience.
abdullah khan
1 month ago
Dealing with Christian was great. Was very attentive and helpful with navigating a 2026 bronco lease. I’m from out of town and a lot of our dealings were over the phone and even then it worked out perfectly.
Zahra Darzi
1 month ago
My first experience with Capital Ford was great. My car had so many mechanical issues and all have been fixed beautifully. Mr. Darcey Prokopetz, Service Advisor has done a great job by following up, giving me an update on the status of the repair in a timely manner and reviewing with me at the end the work that has been done. I am really impressed even if he called me the next day if the car is running well and if there are any issues. Keep up the good work Capital Ford and thank you Darcey!