Customer Testimonials

New Ford vehicles and used vehicles of all makes. Bright clean showroom with friendly staff
I had my truck in for warranty work and they called to inform me of what they found. There was also a recall which the completed. I was very pleased with the professionalism of the staff. I would trust Capital Ford for all my service requiremens
I urgently needed to take a horse to the vet and the day before my truck started to give me a concerning engine light. The people at the truck shop took my concern and urgency seriously and got my truck fixed and back to me in half a day. Sometimes thank you is all you can say but in this instance it doesn’t feel like enough! The people at capital ford don’t just care about vehicles, they care about the people that drive them and that was very obviously from my experience with them. Thank you!!
Rocky, Darren and the rest of the team at Capital were awesome to work with! They made the process of buying a new-to-me vehicle easy, and less stressful. They gave me options to choose from, explained everything well, and didn’t make me feel pressured. I didn’t know you could add seat heaters to a vehicle, but Rocky made it happen! Thanks for making our experience wonderful!!
Tired of finding out things aren't covered and apparently now have a deductible on my extended warranty. Wouldnt buy here if you paid me. Plus tired of random things not working properly on my vehicle.
Reid was pleasant, courteous, knowledgable, thorough, conscientious, & professional throughout my 2013 F150 4x4 Lariat Supercrew truck:
- shopping
- factory order
- follow-up
- purchase & delivery process
- follow-up
He is very good and I would purchase from Reid again or recommend him to my colleagues friends or family!
I had pondered getting another Bronco since the summer because I had the best experience purchasing my Explorer a decade ago but opted for a Jeep. Terrible decision. I hated that Jeep from day 1 and therefore only had it for 3.5 months. I couldn't wait to get rid of it!! Cue Capital Ford Lincoln - Brady & Brittany worked their magic and got me into a 2025 Ford Bronco - my original wish. They were thoughtful, kind, helpful, knowledgeable. If you're on the fence on getting a new vehicle or even a trade-in, see Brady & Brittany. You won't be disappointed! You'll ask yourself "why didn't I do this sooner?"
2nd attempt at getting recall work done through Ford. This time I booked my vehicle a month in advance to make sure they had time to get the parts. Show up for the appointment which I drove an hour away for only to be told after theyve had my truck in for an hour already that they do not have the parts for the recall. This should've been checked and verified that they had the parts prior to my appointment. If not, a phone call to tell me instead of me wasting my time would've been the courteous thing to do. Guess I will try a Third Ford dealership to try and get my recall done because I sure as heck will not be returning to this dealership ever again.
I bought my 17 ford focus from here and also my 24 f150 I’m picking up today the people sviatlana helped me she was amazing gave me space and was not pushy to sell. And the finance manager Dave was amazing n wasn’t pushy either and very honest. they both did everything for me while I was working so I could come after work today and pick up my truck. Im so pleased again to have purchased my vehicle from capital amazing dealership with amazing staff and service.
Don’t bother coming here to get your car serviced. You can go to other shops for better labour. Had my car in to get serviced done the service charged me extra for labour that shouldn’t be charged for moving item to another. After an expensive repair didn’t bother cleaning out all the mess. I wanted to go back to complain but I don’t wanna deal with capital anymore you’d think with an expensive repair they think about doing the work properly but no all they care is money. Also manager at ql has an attitude. GO SOMEWHERE ELSE, it’ll save you money.
Awesome service today in the sales department, Stewart went above and beyond during my recent vehicle purchase, even went above and beyond when I brought up a few concerns and he remedied the concerns immediately. Thanks again Stewart