Customer Testimonials

Just wanted to send a huge thank you to Sviatlana and David for the great service and overall experience this past weekend when at Capital Ford. From the moment we parked our car we were met with friendly greetings and a smile which sure helped us feel comfortable and made our purchase so much easier. Sviatlana's attention to detail, and expertise made our experience the best it could have been .
Thanks again for all your help in choosing our vehicle!

“I’m extremely happy with my new car! The whole buying process was smooth and stress-free. The staff were very friendly, helpful, and answered all my questions patiently. I really appreciate their honesty and support in helping me choose the perfect car. Highly recommend this dealership!”

I had an excellent experience at the Ford service center. The staff were very professional, friendly, and helpful from the moment I arrived. They clearly explained what service my truck needed and kept me informed throughout the process.
The work was completed on time, and my truck was returned in great condition. I really appreciate the attention to detail and the great customer service. It’s good to deal with a team that takes pride in their work. I would definitely recommend this Ford service center to anyone looking for reliable and professional service.

I would like to take a moment for Amy & Jude,
For taking their time and delivering wonderful services.
Amy made sure I get the best customer services by calling and following when and reminding me that I needed an Oil Change and Servicing which tbh I had totally forgotten when my busy work schedule.
They picked up my Vehicle from home and got it delivered on a Heavy Snowy day.

Jude from quick lane also gave me updates time to time and made sure my vehicle gets the best care possible.

Thank you guys , Amy & Jude again for all the hard work you do.
I hope the best for you guys and capital ford.

New Ford vehicles and used vehicles of all makes. Bright clean showroom with friendly staff
I had my truck in for warranty work and they called to inform me of what they found. There was also a recall which the completed. I was very pleased with the professionalism of the staff. I would trust Capital Ford for all my service requiremens

I urgently needed to take a horse to the vet and the day before my truck started to give me a concerning engine light. The people at the truck shop took my concern and urgency seriously and got my truck fixed and back to me in half a day. Sometimes thank you is all you can say but in this instance it doesn’t feel like enough! The people at capital ford don’t just care about vehicles, they care about the people that drive them and that was very obviously from my experience with them. Thank you!!

Tired of finding out things aren't covered and apparently now have a deductible on my extended warranty. Wouldnt buy here if you paid me. Plus tired of random things not working properly on my vehicle.

Reid was pleasant, courteous, knowledgable, thorough, conscientious, & professional throughout my 2013 F150 4x4 Lariat Supercrew truck:
- shopping
- factory order
- follow-up
- purchase & delivery process
- follow-up
He is very good and I would purchase from Reid again or recommend him to my colleagues friends or family!

I had pondered getting another Bronco since the summer because I had the best experience purchasing my Explorer a decade ago but opted for a Jeep. Terrible decision. I hated that Jeep from day 1 and therefore only had it for 3.5 months. I couldn't wait to get rid of it!! Cue Capital Ford Lincoln - Brady & Brittany worked their magic and got me into a 2025 Ford Bronco - my original wish. They were thoughtful, kind, helpful, knowledgeable. If you're on the fence on getting a new vehicle or even a trade-in, see Brady & Brittany. You won't be disappointed! You'll ask yourself "why didn't I do this sooner?"

2nd attempt at getting recall work done through Ford. This time I booked my vehicle a month in advance to make sure they had time to get the parts. Show up for the appointment which I drove an hour away for only to be told after theyve had my truck in for an hour already that they do not have the parts for the recall. This should've been checked and verified that they had the parts prior to my appointment. If not, a phone call to tell me instead of me wasting my time would've been the courteous thing to do. Guess I will try a Third Ford dealership to try and get my recall done because I sure as heck will not be returning to this dealership ever again.