Customer Testimonials
Don Gabel
4 days ago
Abdullah and Napoleon were absolutely excellent to deal with.
They did their utmost to match me with right vehicle
They were very professional and not pushy.
I would give them a 11 out of 10 for their exceptional performance and professionalism.
Brittany B
1 week ago
Getting my vehicle serviced can usually be a hassle, but their courtesy shuttle made it so easy to get to and from work. The team at the service desk was super friendly, and when I almost forgot to mention I needed an oil change, they proactively offered it. Overall, a really great experience!
Kristy Chobot
1 week ago
I had an absolutely amazing experience purchasing my 2026 Bronco Sport at Ford! The customer service from start to finish was outstanding.
Brady was fantastic to deal with, taking the time to walk us through all the information and helping us get the deal done. Brittany made the financing process smooth and stress-free, and Abbi was wonderful when it came to showing me all the features of my new vehicle, hooking up my phone, and making sure I was ready to hit the road.
All three went above and beyond to make the experience such a positive one. I never felt rushed or overwhelmed, and I truly appreciated how helpful and welcoming everyone was. Thank you, Brady, Brittany, and Abbi, for making my new vehicle purchase such a great experience! Highly recommend this team!
Tyler Leis
2 weeks ago
We very recently bought our second vehicle from Capital Ford. Amazing service! We had sent an inquiry in by email about the vehicle we were interested in and received a response within 45 mins. When we went in to view the vehicle it was ready for us at the specified time and everything from there was smooth and there was no pressure or surprises. Jon Barabash from Sales was very personable and great to deal with. Will absolutely deal with him again in the future. Also, a shotout to Darren Hollinger from financing, also very personable and a pleasure to deal with. Thanks Capital!
suzanne hehn
3 weeks ago
My husband and I received exceptional service from Scott and his team. It was not high pressured sales which is what I liked. They allowed us to test drive on our own, which we appreciated. They provided us with all of the information we needed in order to make an informed decision! Thank you Scott and team!
Jerry Flegel
1 month ago
Front service staff, Lisa and Gia were great to deal with, loaner accepted, and got updates on progressive as had to test a few modules, all went well, as been a great customer for this 3rd vehicle, dating back to 2021, when Bruce sold me an Aurora, and the 2010 Mkz and now 2021 Lincoln Corsair, . Thanks Cam and PJ, and staff great job. JERRY
Veronica Hay
1 month ago
We had an excellent experience purchasing our brand-new Lincoln Nautilus. From the moment we arrived, the staff were friendly, professional, and welcoming, without ever pressuring us. They took the time to answer all our questions, explain the vehicle's features, and make sure we were comfortable with every part of the purchase.
The entire process was smooth and well organized, and we really appreciated the attention to detail. The team went above and beyond to make the experience enjoyable, and we felt valued as customers throughout the entire sale. We are extremely happy with our new Nautilus and with the service we received from the dealership.
Savanna Fisher
1 month ago
Jon and Leif were friendly and helpful throughout my vehicle purchase. They helped me find a vehicle that suited my needs and worked through the financing while I was dealing with an insurance claim. I really appreciated their help making a stressful situation easier!
Nivas Juggernath
1 month ago
I was very impressed at the follow up call, communication, and the courtesy that Jisong and Mirnal had for my best interests. To be honest although i had my Lincoln Nautilus for the last few years, they were able to find my desired vehicle that has my excitement peaked. The transition from one vehicle to the next was ever so smooth compared to other dealerships that I have patronized. I got a chance to meet with Scott as well, and was extremely welcoming. The education session of the vehicle was helpful for the review of information.
Frazer Farmer
2 months ago
Family members go there to look at a car. They get ready to make a deal on the car then get told by the salesman they sold it to the second person that got there. What has happened to first come first serve. What a joke this dealership is say there about there customers but do this shit. Would highly not recommend going there to buy a vehicle. This is a 0 star comment but to post you have to put a star.