Customer Testimonials

My first experience with Capital Ford was great. My car had so many mechanical issues and all have been fixed beautifully. Mr. Darcey Prokopetz, Service Advisor has done a great job by following up, giving me an update on the status of the repair in a timely manner and reviewing with me at the end the work that has been done. I am really impressed even if he called me the next day if the car is running well and if there are any issues. Keep up the good work Capital Ford and thank you Darcey!

It was a real pleasure dealing with Dean for the purchase of our new car. We did not feel any pressure at all buying it. He is very friendly, helpful and knowledgeable with the products he sells! Thank you Dean for doing such a great job and taking care of us with this very smooth transaction!

I had an excellent experience purchasing my Mustang. The whole process was smooth, professional, and much less stressful than I expected. A special thanks to Malhi and Brett for all their help throughout the purchase. They were friendly, patient, and took the time to answer my questions and make sure everything was handled properly. I really appreciate their support, especially when I had concerns and needed help after getting the car. Overall, I’m very happy with my purchase and love my Mustang. I would definitely recommend this dealership and especially Malhi and Brett to anyone looking for a new vehicle.

I bought my car 23 years ago, all service has been done at the dealership. They are great. Since I wrote this initial review it had been 23 years since purchasing my car. My car is now 26 years old and still going strong thanks to the staff at Capital Ford. Each time I get my car serviced or have something done, the staff are quick to acknowledge me and help with whatever I need. Since I have gone here for the 26 years, they even recognize me when I come in. I highly recommend these guys for all their friendly and professional service. Keep up the great work!!!!!!!

Abdullah and Napoleon were absolutely excellent to deal with. They did their utmost to match me with right vehicle They were very professional and not pushy. I would give them a 11 out of 10 for their exceptional performance and professionalism.

Capital ford team Jon and Leif were absolutely incredible and made the purchase of my 2025 Bronco Sport by far the most easiest purchase I have ever encountered. Communication was made very easy and definitely delivered the best customer service to me during the application process. I would highly recommend anyone in search of a vehicle to check out the gentlemen down at Capital Ford Lincoln! Excellent job guys! I love my new Ford Bronco Sport

Certified pre-owned means nothing... had my car 3 months and took it in for an oil change they tell my it needs over 1500 in repairs. Been trying for 3 weeks to get in touch with a manager and are only getting ignored. Maybe a crappy review and they will finally respond

If you’re looking for someone who is easy to talk to and is willing to guide you in getting a vehicle, Rocky Ymas is your guy! He is the nicest person and we learned many things before purchasing our car. Everyone in this business is very helpful and trustworthy! We hope to come back again in the near future ☺️

Amar at Capital Ford Lincoln was professional, honest, understanding, and always quick to respond and solve any problems. He made my wife, my family, and me feel comfortable throughout the entire process. Since it was an out-of-province purchase, he personally took me to register the truck and made sure I had the correct temporary permit and paperwork. Everything he told me was accurate, and he never pressured me into anything. I got exactly the truck and deal I wanted. Amar is an excellent salesman, and I would gladly recommend him to anyone.

It was quite an ordeal getting my vehicle, as it was initially sold while I had a deposit on it, only for me to be contacted later asking if I was still interested. I was happy to take it, and I've been very happy with the vehicle itself. Sales are sales, so I can't be too upset about that. The truck came with new tires from the dealership. I don't do a lot of highway driving, but I noticed a slight vibration on the Ring Road that would shake the passenger seat and shifter. I assumed it was simply due to the off-road tires, especially since it was my first time owning a truck and other work trucks with off-road tires that I've driven have had some vibration at higher speeds. I took the truck on its first road trip, driving approximately 16 hours each way to BC, and that's when I realized the vibration definitely wasn't normal. It became noticeably worse around 110 km/h. While trying to pass in the mountains at around 120 km/h, the vibration was severe. At 130 km/h it was genuinely concerning, and at one point I had to accelerate to around 140 km/h to complete a pass. The vibration through the rear of the truck was bad enough that, on the curvy downhill mountain roads, I was genuinely concerned about losing control. After getting home, I had the tires rebalanced. I was told that approximately 5 oz of balancing weight was required on each wheel, with every wheel being significantly out of balance. Rebalancing the wheels itself isn't a huge issue, but considering these were new tires installed by the dealership, I'm disappointed that they were that far out of balance in the first place. It is possible for a tire to slip on the rim and change the balance, but I find it very unlikely that this happened to all four wheels to the point that each one required approximately 5 oz of additional weight. I drove approximately 32 hours with the issue before it was corrected, and I'm concerned about the unnecessary wear that may have resulted. It also makes me question whether the wheels were properly balanced when the tires were originally installed, or whether the previous wheel weights may have simply been left in place. Overall, I'm very happy with the truck itself, but I was disappointed with the quality of the tire installation and felt this was something that should have been caught during the vehicle inspection or tire installation.